Aussie child opening a Love Santa letter in front of a gum tree

Letters addressed to each child means they get an envelope to open and explore…


We love what we do and being able to help Santa each Christmas, but it is also very nice to hear back from people to know how we delighted their child(ren). So it is with pleasure that we share some of the comments we have received over the years…

Love Santa feedback and comments

Thankyou so much for the fabulous letter you sent to my son

He is at that age where he is not quite certain about the reality of Santa… but your letter put that sparkle back in his eyes!!

I am super impressed with your promptness! You were amazing!!

Have a fabulous Christmas……..I am sure you will need a well deserved break!!!



Thank you so so much for the Santa letter. Max is of course too little to understand it but we read it to him all the same. I was far more excited for him then he was. It was beyond expectations and very very well written. Hopefully you contact me for next Christmas as I will order again. Fantastic idea and very well put together. Thanks so much again Nicole ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I ordered three letters for my grandchildren to be delivered to them in Sydney this year and I just wanted to write and say thank you.

My step daughter sent a copy of each of them so that I could see them. She was moved to tears by each of the letters, especially the detail, the way the letters were worded and the quality of the materials.  Grace even asked how Santa knew her grandparents lived in England (we said it was because he knows everything!). I have to admit when I saw the letters they also brought a tear to my eyes.

So, I would like to take this opportunity to say a massive thank you for making 3 children, who are missing their Daddy very much at the moment, very happy.

A wonderful service and I would highly recommend your service to everyone! Stephanie


Thanks so much for the lovely letter for my son! I love how you personalised it. I will be telling all my friends and family about your service. Melinda D


We LOVED our letters thanks Santa!

The kids were so excited and LOVED the goodies xxx Jessica (Mum of 3 children)


But what really blew us away was the obvious fact each letter is adjusted for the child. You changed the good deed wording I typed to actually fit the letter wording and added lovely comments that could only have been done manually – a truly personalised letter that made my son stand up straight and feel proud of his achievements this year. I’ve let the kids play with previous letters and never had any desire to keep one. This year’s letters are going in their scrapbooks – and so will next year’s! LisaJ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

My son received his letter from Santa, thank you.  It was done very well and he was really chuffed, especially as it was so personalised.
It also arrived when you said it would so thank you very much it was a good service. Nicole


the letter was delivered on time. It was so exciting to read P a letter from Santa even if his understanding is limited. Because the letter related personally to him made it special. Thank you for your service.

Regards, Bronwyn V


Hi thanks got the letter on time it’s great thanks. Rebecca


I did get the letters, thank you, and loved them. So did the kids. Kara (mum of two kids)


I’m looking forward to my next letter as I have about ten of them so far! Kyla (on Facebook)


Online reviews/feedback

beyond the Bump reviewed our letters in 2011 and 2012.

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