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Managing expectations

In business and in marketing discussions, ‘managing expectations’ is important and quite common. The point is to let people know what to expect so they are content with things. For example, if people know it will take two weeks to have something delivered,...

Do you know what I’m getting…

I have heard this question a lot recently. My son keeps asking “Do you know what I’m getting {insert various names} for Christmas?” I think it is lovely that a six year old is so excited about giving gifts to the people he loves. And he is trying to...

Driving presents all day for Santa

There’s a lady in my area who collects toys and drives them to another place where the kids aint got much. I thinkĀ it’s about 8 hours each time she drives up there to give thoseĀ kids stuff, which is a pretty long way to go, y’know? I guess Santa goes...